The customer satisfaction is becoming a crucial differentiator in many markets, and business telecommunications is not an exception. Moreover, we believe that it is a fundamental ingredient to the success of any partnerships.
Easterra provides superior customer experience that’s both responsive and collaborative. Our commitment to our customers and partners, shines in all we do. We bring passion to the pursuit of extraordinary service. We listen; we care; and we deliver. Our vision is people working with people to change the way businesses connect and communicate — seamlessly, reliably, and securely. Moving our customers business forward — has always been at the heart of what we do, then, now, today, and tomorrow.
Our people are our core strength and competitive advantage. We are professional and accountable for our actions, and deliver what we promise. Both before and after the sale, we always put our customers business first, at the centre of what we do.
Our service model is unique, with local engineering and operations teams, supported by our unified Network Operations Center. So, our customers benefit from the superior personal and quick service support.
We listen to our customers and take action. Through collaboration, we’ve enhanced our business to create a stronger customer experience.