Accountability that holds up, everywhere we operate
In markets this complex, real accountability has to be commercial, legal, and human - that's the standard we hold ourselves to
Responsible Growth
Reliable, wherever the market gets complicated
Section 01 · Business & Governance
We operate across 174 countries, many of them markets other providers avoid. That only means, a named account team, direct lines of contact, and agreements with our providers, and increasingly our clients, that set out what each market requires.
We work through regulatory and market complexity directly, market by market, rather than applying one standard playbook everywhere.
Regional Expertise
Our agreements with providers and clients set out the standards we hold each other to. Making that consistent and fully documented across the business is active work.
Contractual Accountability
We take client data and infrastructure seriously and build that responsibility into how we work with partners, wherever it's held.
Data & Infrastructure Care
A genuinely remote-first culture
Section 02 · People
Our team works remotely, across multiple countries, by design. We built the company this way because we believe it produces a more resilient, more human way to work. That same model is also the foundation for a plan we're building toward: using remote work to open full-time roles to people who are often shut out of the workplace altogether, including people with disabilities and people whose circumstances keep them close to home.
Remote-first employment, run trust and flexibility
A planned hiring path to open real roles to people with disabilities and to people for whom remote work is the realistic way into full-time employment
Investment in our people's development and wellbeing, because a team that's well looked after treats clients the same way.
Connectivity and tech are industries where women remain underrepresented, especially in technical and leadership roles. We see that as a genuine loss for the industry: teams built from different perspectives tend to solve harder problems better. We want Easterra to be a place where women build real careers in technology and leadership, and we're shaping our culture and our hiring decisions with that in mind as the company grows.
Women in Tech & Leadership
An Employee NPS of 54 - well above the industry average - It's a reflection of the culture we've actually built.
54 eNPS
A lighter footprint, by how we’ve chosen to work
Section 03 · Planet
Being remote-first by design means far less large-scale office commuting than most operators carry by default. Where travel is genuinely needed, we favour lower-carbon options. We only publish numbers and impacts we can actually back up.
Remote-first by design, reducing the need for daily large-scale commuting.
Train preferred over flying for travel within the EU.
Car and bike encouraged for local commuting, where practical.
